Fair Play System
Blind reviews between athletes and organizers, and conduct cards that reward sportsmanship.
What is the Fair Play System?
When each event ends, a review window opens: you rate the event and the organizer and the organizer can record conduct cards about your participation. By default, every athlete keeps a clean record. The organizer only steps in to highlight exemplary attitudes or record infractions.
The window runs blind for 7 days: neither side sees the other's submission before the window closes. Your review is never influenced by the cards, and the cards are never influenced by your review.
The three cards
White Card
Recognizes exemplary fair play attitudes: helping a participant in trouble, returning lost property, supporting the organization. It is a permanent achievement on your profile.
Permanent achievementYellow Card
A warning for a light infraction: littering outside authorized areas, disrespect for schedules, improper language. It counts for 12 months.
Counts for 12 monthsRed Card
Records serious infractions: violence, course cutting, giving your bib to a third party, fraud. It requires a detailed description of the incident from the organizer and counts for 24 months.
Counts for 24 monthsHow does it work?
The event ends
As soon as the event finishes, the 7 day review window opens. You receive an email inviting you to review your participation.
The event ends
As soon as the event finishes, the 7 day review window opens. You receive an email inviting you to review your participation.
You rate the event and the organizer
You give 1 to 5 stars to organization and logistics, safety and course, and prior communication, plus an overall rating for the organizer. You can add a public comment and a private one for the event team only.
The review is final: once submitted it cannot be changed.
The organizer records exceptions
During the same window, the organizer can assign white, yellow or red cards to athletes whose conduct stood out, for better or worse. With no cards, your record stays automatically clean.
The organizer records exceptions
During the same window, the organizer can assign white, yellow or red cards to athletes whose conduct stood out, for better or worse. With no cards, your record stays automatically clean.
The window closes and everything becomes visible
Averages and public comments appear on the event and organizer pages, and you are notified by email of any card assigned to you. If you submit your review before the window closes, your cards are revealed to you at that moment.
What effects do the cards have?
Disagree with a card?
You can dispute a Yellow or Red Card within 5 business days of the notification, in the Fair Play area of your account. The dispute opens a support request reviewed by Stop and Go, never by the organizer who assigned the card. While it runs, the card keeps its effects; if it is revoked, it stops counting for everything.
A public profile, only if you want it
You can enable a public page with your name, photo and fair play achievements. It is strictly optional, requires your express consent and can be disabled at any time. No sanction is ever shown publicly.
Still have questions?
Check the frequently asked questions or talk to our support team.